Jul
22
Inspiration for today comes from my pal Jane - who delivered a nice presentation this morning on, er... presentation.
She mentioned something you might be familiar with - the fact that we've all sent a message using technology - an email, a text or a blog post - that has been misinterpreted by the recipient.
It struck me that the internet is indeed a "desensitised" medium. So you need to be careful what you say.
She mentioned something you might be familiar with - the fact that we've all sent a message using technology - an email, a text or a blog post - that has been misinterpreted by the recipient.
It struck me that the internet is indeed a "desensitised" medium. So you need to be careful what you say.
Continue reading "Customers can misinterpret what you say on the internet"
