Feb
8
This is - as you might imagine - a rather sweeping generalisation, but in most businesses somebody, somewhere will answer the telephone when it rings.
Sometimes it can take a while. If your switchboard has more than one incoming line, for example, and you expect the person who answers calls at the switchboard to take reservations and handle enquiries. In this case a queue can build up very quickly and callers can let the phone ring, and ring, and ring, and ring,...
Sometimes it can take a while. If your switchboard has more than one incoming line, for example, and you expect the person who answers calls at the switchboard to take reservations and handle enquiries. In this case a queue can build up very quickly and callers can let the phone ring, and ring, and ring, and ring,...
Continue reading "If the phone rings, you answer it - what about email?"
