May
28
This morning I logged in to the website I use to clean my database lists against the mail and telephone preference service (these are services designed to prevent us from sending unwanted sales communications).
I was on page four of my list when the phone rang:
"Good morning", the caller introduced himself as an employee of that very same website!
"I see you're using the MPS service today - do you need any help?"
I didn't, but thanked him anyway. (and was quietly impressed at a company so "joined up" as to notice I was online and did something about it)
"While I'm on..." he continued... (ahhh, here's the real reason for the call, I thought )
I was on page four of my list when the phone rang:
"Good morning", the caller introduced himself as an employee of that very same website!
"I see you're using the MPS service today - do you need any help?"
I didn't, but thanked him anyway. (and was quietly impressed at a company so "joined up" as to notice I was online and did something about it)
"While I'm on..." he continued... (ahhh, here's the real reason for the call, I thought )
Continue reading "Make an impression - talk to a customer today"
